Refund and Return Policy for The Karcher Pressure Washer
Effective Date: 22 February 2025
1. Introduction
Thank you for shopping at The Karcher Pressure Washer. We aim to ensure that our customers have a seamless shopping experience. This Refund and Return Policy outlines the conditions under which returns and refunds can be requested for products purchased through our affiliate links. Please note that since we are an affiliate site, purchases are made directly through third-party retailers, such as Amazon, and their return and refund policies will apply.
2. Affiliate Purchases
As an Amazon Associate, we direct users to make purchases via Amazon and other partner platforms. Once redirected, the policies of the respective retailer will govern your purchase, including refunds and returns. We recommend reviewing their policies before making a purchase.
For assistance or inquiries regarding returns or refunds for affiliate purchases, please contact the retailer’s customer support directly.
3. Our Role
While we do not sell products directly, we are committed to assisting you with the following:
- Guiding you to the appropriate retailer’s refund and return policy page.
- Helping you locate order details if you have purchased through our affiliate links.
- Providing general support to address any issues regarding purchases made through affiliate links.
4. Returns
For physical products purchased via affiliate links on our site:
- Return Period: Most retailers allow returns within 30 days of purchase. Refer to their specific terms for details.
- Condition of Returns: Items must generally be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Shipping Costs: Return shipping costs depend on the retailer’s policy. Some retailers may offer free returns, while others may deduct shipping costs from your refund.
5. Refunds
Refund requests should be made directly with the retailer where the purchase was completed. Below are general guidelines:
- Refunds are typically processed to the original payment method used at the time of purchase.
- It may take several business days for refunds to reflect in your account, depending on the retailer’s policies and your payment provider.
- Ineligible items (e.g., used or damaged products) may not qualify for a refund.
6. Non-Refundable Items
The following items may not qualify for refunds based on retailer policies:
- Downloadable software or digital products
- Gift cards
- Items marked as non-refundable or final sale
Refer to the retailer’s policy for a complete list of ineligible items.
7. Reporting Issues
If you experience issues with your purchase, please follow these steps:
- Visit the retailer’s customer service page.
- Provide your order details, including order number and proof of purchase.
- Follow their instructions for initiating a return or refund.
If you need further assistance, you may contact us via our Contact Us page for guidance.
8. Changes to This Policy
We may update this Refund and Return Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with the revised effective date.
9. Contact Us
For questions or assistance regarding this Refund and Return Policy, please contact us via our Contact Us page.
Thank you for trusting The Karcher Pressure Washer. We are here to support you in ensuring a smooth shopping experience.